Report: Volvo Issuing Refunds As EX30 Owners Complain About Multiple Problems


The move to electrification hasn’t been easy for every automaker. After making a big to-do about its shift away from smartphone mirroring, General Motors had to delay the Chevrolet Blazer EV to fix software issues, and now, it appears that Volvo is having the same challenges. The automaker has experienced software glitches with its new EX30 in Europe, leading to reported refunds and buybacks.

Autocar reported that owners had experienced problems, including blank screens and unresponsive controls to automatic braking systems activating unexpectedly. Some have reported bricked infotainment displays and challenges with driver profiles.

Volvo has sold a ton of EX30s in Europe, with more than 35,000 moved as of the end of May. Its low price and compelling feature set have helped it become the third best-selling EV on the continent, behind the Tesla Model Y and Model 3. In the UK, buyers are being pushed to 2025 model-year vehicles, but buyers can purchase one of the automaker’s in-stock vehicles.

Despite those issues, many owners are happy with their purchase. That said, there are quite a few reports of problems on the same forums, and the problems certainly don’t help American buyers’ chances of getting an EX30 anytime soon.

Volvo’s corrective measures here could help it avoid issuing a massive recall or stop-sale when the vehicle expands to other markets. The United States isn’t expected to see the EX30 until at least 2025, so the company will have hopefully addressed all the issues before it arrives on our shores.

[Images: Volvo]

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