GM Stops Sales of Midsize Trucks to Fix Software Issues


gm stops sales of midsize trucks to fix software issues

General Motors hasn’t had the smoothest time with its move to “in-house” the infotainment software in its vehicles. The Chevrolet Blazer EV has seen a stop-sale in recent months while the automaker gets its ducks in a row, and now, we’re talking about the GMC Canyon and Chevrolet Colorado. GM voluntarily paused sales of its popular midsize trucks to fix issues with their software.

“Certain Colorados and Canyons displayed intermittent software quality issues, identified during our rigorous validation process,” GM’s VP of global tech communications, Brandee Barker, told Automotive News. “A fix has been identified and implemented into vehicles that have begun shipping to dealers this morning.”

The automaker’s issues with software quality and user experience have become pressing enough that GM has created a software validation team to address them. Chevrolet’s Blazer EV pains and the issues experienced with the company’s recent midsize trucks may be a benefit to future customers because of the refinement and usability gains with the infotainment systems, but it isn’t the most positive omen for GM.

The Detroit company recently announced a shift from a full-on EV strategy to one that includes hybrids and plug-in hybrids. Buyer demand has grown, but not as quickly or as intensely as automakers and the government had hoped. The not-so-hockey-stick growth curve has led to pull-backs in some automakers’ investments, though there hasn’t been a significant withdrawal from overall electrification plans.

[Image: Chevrolet]

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